Assuming the patient understands the diagnosis, how should the doctor respond to the patient's disbelief?

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The appropriate response in this situation involves showing understanding and inquiry because disbelief may stem from fear, misunderstanding, or emotional distress about the diagnosis. By responding with understanding, the doctor can help the patient feel heard and validated in their feelings. Inquiring further about the patient's concerns allows the doctor to clarify any misconceptions and provide additional information that can help the patient process the diagnosis. This approach fosters a supportive environment that encourages open communication and builds trust between the doctor and patient.

Responses such as frustration and insistence may escalate the situation and further alienate the patient, while indifference would signal a lack of care and concern. Dismissive remarks could minimize the patient's feelings and contribute to a breakdown in the doctor-patient relationship. Thus, responding with understanding and inquiry promotes a constructive dialogue that is essential for effective patient care.

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